Return Policy

RETURN POLICY

 

Last updated May 09, 2022

 

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

 

To return an item, please email customer service at support@cardbeach.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Refunds are only accepted in instances where the gift card provided is invalid, then mail your return to the following address:

 

__________

Attn: Returns

RMA #

__________

n/a, __________

 

Return shipping charges will be paid or reimbursed by us. 

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least five (5) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

 

EXCEPTIONS

 

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

 

Please Note

     ●     Gift cards can only be returned when they are proven to be used or deactivated without your consent

     ●     Claims must be made within 30 days of purchase

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at:

 

support@cardbeach.com